Set up and protect your account
Account setup begins with a verified email address and secure login credentials. Depending on the feature you wish to use, the platform may also require a transaction password, wallet information, or an identity check.
If identity verification is required, follow the instructions shown in your account and provide only the documents requested through the official platform. Requirements and review times can vary by account, location, and the service being accessed. Keep your passwords and verification codes private, and review account activity regularly.
Before using a trading or reward feature, check that your account is eligible and that you understand the permissions you are granting. When you connect an exchange, grant read and trade permissions only, never withdrawal permission. Your trading assets stay on your exchange; see the Terms of Service for details.
Check every wallet transaction before sending
A digital-asset transaction requires the correct destination address, asset, amount, and network. Review all four details in the official account interface before confirming a transfer. Sending to an incorrect address or through an unsupported network may result in a permanent loss.
Wallet binding, deposits, and withdrawals follow the process shown in your account. Before you fund your account, confirm where your assets are held, who controls withdrawals, which networks are supported, and which fees and minimums apply.
Use only current instructions shown through an official XentiQ channel. Never send assets to an address supplied in an unsolicited message, and never share a password or verification code with someone offering to process a transaction for you.
Related pages and disclosures
Nothing on this page is investment, financial, legal, or tax advice. Crypto trading involves substantial risk, including the loss of funds, and automated tools do not remove that risk. Verification requirements and feature availability may differ by jurisdiction, and some features may be restricted where you live.