1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").
2. How We Use Cookies
XentiQ AI uses cookies and similar tracking technologies for the following purposes:
Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, session management, and account authentication. Without these cookies, the Service cannot operate as intended. You cannot opt out of essential cookies.
Performance Cookies: These cookies collect anonymized information about how you use our website, such as which pages you visit most frequently and any error messages you encounter. This data helps us understand how the website is performing and allows us to improve its functionality. These cookies do not collect information that identifies you personally.
Functionality Cookies: These cookies allow the website to remember choices you make (such as your preferred language or display settings) and provide enhanced, personalized features. They may also be used to remember changes you have made to customizable parts of the platform.
Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This information is collected in aggregate and helps us improve the Service. Analytics data may include pages viewed, time spent on pages, navigation paths, and referral sources.
3. Cookies We May Use
The exact cookies depend on which site and platform features are active. Public marketing pages may use fewer cookies than the logged-in product.
| Cookie Name / Example | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | Maintains your login session | Session |
| csrf_token | Essential | Security — prevents cross-site request forgery | Session |
| cookie_consent | Essential | Stores your cookie preferences | 1 year |
| _ga / _gid | Analytics | Google Analytics — tracks visitor behavior | Up to 2 years |
| preferences | Functionality | Stores your display and language settings | 1 year |
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We do not control these third-party cookies and they are subject to the respective third party's privacy policy. Third-party services we may use include: analytics providers (e.g., Google Analytics), customer support tools, and social media platforms (if you interact with social sharing features). We recommend reviewing the privacy policies of these third parties for more information about their cookie practices.
5. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings: Most web browsers allow you to manage cookies through their settings. You can set your browser to block or delete cookies, or to alert you when cookies are being sent. Note that blocking all cookies may affect the functionality of our website and other sites you visit.
Opt-Out Tools: For analytics cookies, you can use tools like the Google Analytics opt-out browser add-on to prevent your data from being collected by Google Analytics.
Do Not Track: Some browsers offer a "Do Not Track" (DNT) setting. We respect DNT signals where technically feasible.
6. Similar Technologies
In addition to cookies, we may use similar tracking technologies such as: (a) local storage, which stores data in your browser with no expiration date; (b) session storage, which stores data for the duration of your browser session; and (c) pixel tags (web beacons), which are small transparent images used to track user behavior. These technologies serve similar purposes to cookies and are covered by this policy.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at supportxentiqai@gmail.com. For more information about how we handle your personal data, please see our Privacy Policy.